Upon completion of the course delegates will be able to:

• Understand what makes a project team different from a group of individuals
• Understand the benefits and the barriers to efficient project team work
• Maximise the performance of the project team
• Get the most out of your project team 
• Identify your natural leadership style and tailor it appropriately to each situation
• Identify your strengths and weakness as a project manager
• Understand how people communicate with each other
• Communicate effectively with team members and management
• Gain insight on your own natural style for conflict management
• Deal effectively with conflict within your project team
• Understand difference between passive, assertive and aggressive behaviour
• Learn strategies to behave more assertively
• Learn to communicate, influence & give feedback in an effective manner