This course contains a mixture of theory, role play, questionnaires, presentations and group work. There is no assessment but, on satisfactory completion, delegates will be issued with and attendance and competency certificate issued by Angus College.
The course covers the following -
Expectations - Individual expectations and goals for achievement by the end of the day.
Creating and Developing a Vision - Importance of setting a vision and goals and SMART targets.
Managing Change - Dealing with resistance to change, managing change effectively, team leader approach to dealing with change.
Assertiveness - How assertive are you? Building self confidence.
Motivation - motivating factors and techniques.
Enhancing the overall effectiveness of your team - Action planning and job enrichment.
Evaluation - Has the programme met/not met or exceeded your expectations?
This course is aimed at anyone who has recently been promoted to a supervisory role or others who may need to update/refresh their managerial skills. Delegates will cover all the essential knowledge to ensure success in the workplace.
This course is run over one full day.
On successful completion of the course delegates will receive an Angus College certificate.
20 June 2013
26 September 2013
28 November 2013